Privacy Policy

 

This privacy policy governs the GDT Administration app (smartphone app), Gauge Data Transmitter (GDT), and the WallGauge, LLC web site (www.wallgauge.com).

 

By your use of the Product, as described in the Terms and Conditions as the WallGauge system and device, you agree to the collection and use of information in relation to this policy. The Personal Information we collect is used to improve the product. We will not use or share your information with anyone except as described in this Privacy Policy or the Purchase Agreement.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://www.wallgauge.com/wallgauge-terms-and-conditions unless otherwise defined in this Privacy Policy.

 

Information Collection and Use

For a better experience, while using our Product, we may require you to provide us with certain personally identifiable information, including but not limited to eMail address, location data, specifically where you, the user, actively use the GDT Administration app, and how the app is used. The information that we request will be retained by us and used as described in this Privacy Policy.

The app does use third party services that may collect information used to identify you.

 

Log Data

Whenever you use our Product, in case of an error in the app, we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Product, the time and date of your use of the Product, and other statistics.

 

Diagnostic logging (“Remote Logging”) can be enabled on your GDT that will send detailed logging information to our logging service.  The log data will be sent over a secure SSL connection but may contain detailed configuration information about your wireless network and other data required for troubleshooting. 

 

Cookies

Cookies are files with small amounts of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the website you visit, and are stored on your device’s internal memory.

Our web site may use third party code and libraries that use “cookies” to collect information and to improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse the cookies, you may not be able to use some portions of this Product.

 

Hosted Service

WallGauge.com is hosted by Wix a global web host provider.  For information on how Wix handles your site-visitors' data, please review sections 8, 13, and 14 of Wix's Privacy Policy. By visiting www.wallgauge.com, you agree to Wix’s Privacy Policy.

 

Online Store

Our products are sold through our online store at https://WallGauge.com/shop.  Please review our buyer polices.

 

Open Source Code

We rely on Open Source Code inside the GDT device.  The authors of the Open Source Code may collect data without our knowledge.  To minimize this risk we only store a minimal amount of your data on the GDT device.  However, some gauges may require an access token or password for access.  If we use one of these data sources we will encrypt your user data and only store it local on the GDT device. 

 

By using the WallGauge system or device, you agree to indemnify, save, and hold harmless WallGauge, LLC its officers, directors, agents, employees and affiliates, from any against any claim, cause of action, demand, liability, harm, cost, direct loss or pure economic loss, loss of profits, loss of business, loss of use, loss of data, computer downtime, depletion of goodwill, business interruption, increased purchasing or manufacturing costs, loss of opportunity, loss of contracts or other expense to you or any other third party arising out or attributable in any manner to a breach of Purchaser’s network or other security breach related to the use of the Product regardless of whether it is due to Seller’s negligence, a malfunction of Product, inadequate connectivity of the Product to the internet, Purchaser’s negligence, or any other reason whatsoever including, but not limited to, the collection of any data by a third party such as the author(s) of open source code used in the WallGauge.com system or device.

 

 

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially reasonable and acceptable means of protecting it, but remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

 

By using the WallGauge system or device, you agree to indemnify, save, and hold harmless WallGauge, LLC, its officers, directors, agents, employees and affiliates, from any against any claim, cause of action, demand, liability, harm, cost, direct loss or pure economic loss, loss of profits, loss of business, loss of use, loss of data, computer downtime, depletion of goodwill, business interruption, increased purchasing or manufacturing costs, loss of opportunity, loss of contracts or other expense to Purchaser or any other third party arising out or attributable in any manner to a breach of Purchaser’s network, “hack”, loss, misplacement, theft or other taking (whether by consent or otherwise), or other security breach or compromise related to the use of the Product regardless of whether it is due to WallGauge, LLC,  its officers, directors, agents, employees and affiliates,  negligence, a malfunction of Product, inadequate connectivity of the Product to the internet, Purchaser’s negligence, or any other reason whatsoever.

 

 

Links to Other Sites

This Product may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. WallGauge.com, LLC., their officers, directors, agents, employees and affiliates are not responsible for any harm or damage, whether financial or otherwise, caused by any third parties, third party links, third party websites, or any other third party interaction.

 

Type of information we may collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer or other device to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How we collect the information

When you conduct a transaction on our website or iPhone app, as part of the process, we collect personal information you give us such as your name, address and email address.

 

What do we do with the information?

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors, Purchasers and Users with general or personalized service-related notices, marketing, advertising, and other promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

 

How we store the information

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They may store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service provided.

 

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at JHRucker@WallGauge.com

 

If you don’t want us to process your data anymore, please contact us at the email address above.

 

Contact You

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our Terms and Conditions and/or Purchase Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and/or postal mail.

 

Policy updates

We reserve the right to modify this privacy policy at any time with or without prior notice to you, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

These Terms and Conditions are subject to and governed by the laws of the State of Illinois. This Privacy Policy is subject to the WallGauge Terms and Conditions and Purchase Agreement.